Tired of chasing payments? Handy tips for managing your receivables

Running a small business is a constant juggle, and one of the more frustrating tasks is managing your receivables. How often have you found yourself waiting on overdue invoices, wondering if you’ll have enough cash flow to cover next month’s expenses? If this sounds familiar, you’re not alone. Many small business owners struggle with keeping their accounts receivable in check, which can ultimately impact their business’s health and sustainability. In…  Read more

The real cost of bad customer service

Have you ever paused to think about the real impact of the customer experience your business is offering? Is it lifting your brand up or dragging it down, along with the morale of your team? The consumers of today expect nothing short of excellence, so understanding the consequences of poor customer service is vital. So, what does poor customer service actually cost you? Let’s delve into the details—it might just…  Read more

Setting and tracking financial goals for small business success

Setting financial goals for your business may be one of your most important responsibilities as a leader and business owner. Your financial goals serve as far more than wishful projections, they form the backbone of your road map for success, internal and external. Financial goals are something that every single business should possess regardless of its market, model or size. Let’s explore how you can set and track financial goals…  Read more

The heart of the matter – succession planning for the family business

Succession planning in a family business is a complex and often emotional process that involves more than just passing on company control to the next generation. It requires careful preparation, open communication, and a deep understanding of the emotional dynamics at play. Effectively managing these emotional dynamics is crucial to ensure both family harmony and business continuity. Understanding emotional dynamics Family businesses are a unique blend of personal and professional…  Read more

Network smarter using some of LinkedIn’s latest features

For small business owners, leveraging LinkedIn can be a powerful strategy. Unlike platforms that primarily focus on casual interactions, LinkedIn fosters an environment specifically designed for networking, collaboration, and business growth. By using LinkedIn’s latest features small business owners can effectively showcase their expertise, build a robust professional network, and engage with potential clients or partners in a meaningful way. The benefits of using LinkedIn include the opportunity to establish…  Read more

Testimonials that speak volumes: how to showcase your success stories

In a crowded marketplace, standing out can be a real challenge. One of the most powerful tools at your disposal is the testimonial—a genuine account of your customers’ positive experiences with your business. These success stories not only build trust and credibility but also can significantly boost your sales and brand reputation. If you’re a small business owner looking to harness the power of testimonials, this guide is for you.…  Read more

Transform your workplace: the secret power of active listening revealed!

In the hustle and bustle of managing a small business, it’s easy to overlook one of the most powerful tools at your disposal—active listening. While it might sound simple, mastering the art of active listening can transform your workplace, enhance relationships, and significantly impact your business’s success. What is active listening? Active listening goes beyond merely hearing words; it involves fully understanding, interpreting, and responding to the conversation. Heather R.…  Read more

Avoid a cash flow crisis with these simple tips

Managing cash flow is crucial for small business owners. Even if your business is profitable, poor cash flow management can create significant challenges. In this guide, we’ll share practical tips to help you avoid a cash flow crisis and ensure your business remains financially healthy. Understanding cash flow Cash flow refers to the money moving in and out of your business. Cash inflows come from sales, interest earned, and investments.…  Read more

Financial statements showdown: what each report shows you about your business

Understanding financial statements might sound daunting, but it’s crucial for small business owners to stay on top of their game. Each financial report offers unique insights into different aspects of your company’s health. This listicle will break down the essentials, helping you make informed decisions and ultimately steer your business toward success. 1. Balance sheet What is it? The balance sheet provides a snapshot of your company’s financial position at…  Read more

Is hope your exit plan, or do you have a strategy?

For many business owners, the day-to-day demands of running a business can make long-term planning seem like a distant concern. But, failing to plan for succession can put your business—and its legacy—at significant risk. The question you need to ask yourself is: Is hope your exit plan, or do you have a strategy? The reality of succession planning Succession planning involves identifying and developing new leaders who can replace old…  Read more

Would you endorse us with a testimonial?

Hi I’m reaching out to you because I’ve really enjoyed working with you, it’s clients like you that make this job worthwhile and rewarding! We’d really appreciate a testimonial from you that we will place on our website and social media. If you are interested, could you please email me with your feedback on working with us? Or to make it easier, I can call you and write down what…  Read more

Would give us a Case Study?

Hi I hope you’re well. We’re looking to add case studies from our valued clients to our website and use them in our marketing. We’d love to interview you and get your feedback, is that alright? I’ll ask you a few questions about why you chose us, how you’ve found it working with us, and we’d love to hear about the results you’ve seen from our support. It should only…  Read more

We’d appreciate your Google review

Hi I’m reaching out to you because I’ve really enjoyed working with you over the last little while. Clients like you make this job incredibly worthwhile and rewarding. Google has become really important for how we continue to grow your firm name. I’d really appreciate it if you’d take a couple of minutes to leave us a rating on Google. Adding a couple of sentences of feedback would be an…  Read more

Met you at [event]

I would love to chat more about how we can help you Dear We met [list approximate time frame, such as last week] at the [event or location]. It was great to hear about [refer to something they said in your conversation]. Based on our conversation, I thought you might be interested in learning more about the services we offer at [your firm’s name]. [Your firm’s name] is based in…  Read more

Tax time is coming around again

Hey How’s business been? This is just a friendly reminder that [name event, such as tax time] is coming up again, and we’re currently booking our clients. If you’d like us to help you with your [name of event] or any other accounting activities, please reach out to let us know. We anticipate a busy season, so the sooner you get in touch with us, the better we can help…  Read more

Asking Clients for Referrals

Hi Thanks for choosing us as your accountant/bookkeeper. We love working with you and we’d love to have more clients like you. We rely on referrals from our clients to help us grow our business. With that in mind, is there anyone in your network you think we could help? If so, would you mind making an email introduction? Here’s a suggestion on what to say in the email: Hi…  Read more

Our holiday hours

Subject line: We’ll be closed between (date) and (date) Preview line: We hope you have a relaxing holiday, too! Hi (first name), It’s hard to believe it’s the holiday season once again! We’d like to extend a hearty thank you for all your support this year. Our firm will be closed from (date) to (date), and I hope you’re able to enjoy some downtime as well on this holiday. If…  Read more

Learn more about our virtual CFO services

Subject line: Are you ready to take your business to the next level? Hi (first name) At (firm name), we work with clients like you, to help them accelerate their growth, scale their operations and take their business to the next level. Our expertise lies in helping businesses in (industry or niche) grow their business, manage their cash flow and streamline processes so they can scale. Contact us today at…  Read more

Promote virtual CFO services

Subject line: Are you ready to take your business to the next level? Preview line: Learn more about our virtual CFO services Hi (first name) Do you feel you’ve got a full handle on your company’s finances? At (firm name), we work with clients like you, to help them accelerate their growth, scale their operations and take their business to the next level. We help you take your business from…  Read more

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